JELA Support

How can we help?

For help with JELA, send us an email and include a short description of what happened, your iPhone model, and your iOS version if relevant.

Common questions

Who can see a shared album?

Only people you choose to invite can participate in that shared album experience.

Can I control new photo contributions?

Yes. Album owners can choose whether contributed photos appear automatically or require approval, depending on the available album settings.

What happens to my original photo when I enhance it?

JELA is designed to preserve the original and create a separate enhanced result where that feature is used.

How are subscriptions managed?

App Store purchases and subscriptions are managed through your Apple account. You can view or manage subscriptions in your device’s Apple account settings.

Need more help?

Email info@aiconsultfze.com and we’ll help.